Shipping policy

Shipping Policy

Thank you for shopping with Step Culture Collective.

All products are made to order and shipped directly from our production partners.

Orders are typically processed within 2–7 business days before shipping.

During peak periods, holidays, or promotional events, processing times may be slightly longer.

Estimated delivery times:

Please note that delivery times are estimates only and may vary due to carrier delays, customs processing, or seasonal demand.

Where available, tracking information will be provided once your order has been dispatched.

International customers are responsible for any customs duties, taxes, or import fees imposed by their local authorities.

Customers are responsible for ensuring their shipping details are correct at the time of purchase.

Step Culture Collective is not responsible for delays or losses resulting from incorrect shipping information provided during checkout.